Frequently Asked Questions - General

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FAQ - General
 
Q1 . How can I request a quote?
A.
Please send us your part drawing. We can then consider an optimal forming process and/or submit a quote. Feel free to contact us to discuss your requirements even if your design has not been fully decided. Click here to contact us for more information.
Q2 . Can you help us consider ways to use cold forming to design our parts and
         streamline our operations?
A.
Our sales representatives can suggest a solution. Please feel free to contact us by clicking here.
Q3 . How long can we expect to wait for a quote?
A.
It depends on the part. If the part is relatively easy to make using cold forming, it is possible for us to get you a quote in a day or so. If the part is more complex, must be made from a special material, or if there are many manufacturing steps require to produce it, it can take around one or two weeks for us to submit a quote.
Q4 . What is the turnaround time for prototyping?
A.
Anywhere from three weeks to three months , depending on the prototype geometry and material. Our turnaround time can also vary depending on the availability of a particular process/machine in our factories. One of our sales representatives will notify you of the exact delivery date after your order has been confirmed.
Q5 . Do you ship worldwide?
A.
Yes. We deliver products to our customers in countries all around the world. For inquires about international deliveries, contact our service desk by clicking here.
For our Technical FAQ, click here
For our Fastening FAQ, click here
 

Contact Us

Contact us to ask about any of our products or services
by telephone or email.

[ Tel ] +81 3-6228-4391    [ Fax ] +81 3-6228-4493
[ Business Hours ]
8am to 6pm (Japan Standard Time)Monday to Friday
 
 

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